Introduction

When you rent a car from us, we want you to feel safe and secure. This document explains our policies about car rental insurance, tire protection, and fuel. We have made it simple and easy to understand.

1. Car Rental Insurance

  • What is it? This is part of your car rental contract.
  • Deposit: You need to put N$19,000 on hold with your credit card. This is refundable.
  • Your Responsibility: While the car is with you, please take care of it like it’s your own.

2. Tire Protection

  • Spare Tires: We give you 2 spare tires with the car.
  • If You Need More Tires: You have two choices:
    • Option A – Tire Insurance:
      • Cost: N$350 per day.
      • Benefit: If you need more tires, we will bring them to you.
    • Option B – No Tire Insurance:
      • Your Choice: You can choose not to take this insurance.
      • What Happens: If you need more tires, you buy and replace them yourself.
      • Remember: If you use and damage our spare tires, please replace them.

3. Fuel Protection

  • Deposit: We ask for N$3500. This is also refundable.
  • Why?: We give you the car with a full tank.
  • Your Part: Please bring the car back with a full tank.
  • If Not Full, we will use the deposit to fill the tank.

Summary

  • Take care of the car and tires.
  • Choose if you want tire insurance.
  • Bring back the car with a full tank.

Questions?

If you have questions, just ask us. We are here to help

[email protected]